For your convenience and to serve your emergency needs, we offer a 24-hour phone line. If you are a patient of record and have a dental emergency at a time that our practice is closed, please call the main office number 519.941.7890 you will be given instructions on how to reach us.

Tooth pain can be caused by numerous ways. If you experience tooth pain you should contact your dentist. Once you contact your dentist regarding your tooth pain, its important that you be as thorough as you can in your explanation of the pain; i.e., how severe it is, when you feel it, where its located, and whether any conditions make it better or worse. That way your dentist will have a sense as to the urgency of your problem.

If you need immediate attention, or there is a severe emergency, please proceed to the General Emergency at the nearest hospital.


Take the appropriate pain medication.  If necessary, avoid hot, cold, biting or sweets in the area.  If pain becomes severe and spontaneous, and severe swelling occurs, apply a cold compress and contact your dentist immediately.  These instructions may also apply to wisdom teeth.

Bleeding Gums

Bleeding gums are usually associated with gingivitis or periodontal disease (gum disease). Proper and frequent brushing, flossing and regular visits to your dentist are important.  If bleeding persist, please contact your dentist.

Canker Sores

Canker sores are shallow, painful sores in your mouth. They are usually red or may sometimes have a white coating over them. You might get them on the inside of your lips, the inside of your cheeks or under your tongue.

Canker sores are different from fever blisters, which usually are on the outside of your lips or the corners of your mouth. Anyone can get canker sores, but people in their teens and 20s get them more often. Canker sores may run in families, but they aren’t contagious.

There is no know etiological factor that prediagnoses patients to get canker sores. However, stress may be a factor.  You should also make an appointment with your doctor as well, if you also have a fever or feel sick when you have canker sores.

Keep the area clean to avoid infection.  Gently massage the area with a soft toothbrush and rinse with warm salt water, or Amosan (found at your local drugstore). Avoid spicy, acidic or hot foods.  Healing usually occurs within 10-14 days.  Take the appropriate medications if required.  Please see your dentist if healing does not occur.

Gum Boil

Do not try to pop or puncture the gum boil.  Keep the area clean by gently massing with a soft toothbrush and rinsing with warm salt water or Amosan (found at your local drugstore).  Please see your dentist for evaluation immediately.

Teething Pain

If a fever is associated, please see your physician.  Sooth area with ice chips wrapped in a wet cloth.  Teething gel can be used in moderation.  Use appropriate medication when necessary.